We work hard to pack your item to you as fast as we can, and all orders are shipped FREE using DPD and FedEx courier – deliveries typically arrive within 1 business day from dispatch.
Tracking for your order will be emailed at the time your order is dispatched.
Shipping rates & delivery time
| Shipment method | Delivery time | Shipment cost |
| DPD | 1 business day | £7.67 (VAT included) |
| DPD – by 12.00pm | 1 business day | £17.99 (VAT included) |
| FedEx Priority | 1 business day | £8.39 (VAT included) |
| FedEx Priority Express – by 12.00pm | 1 business day | £13.09 (VAT included) |
Damages
If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
In-store pickup
You can choose in-store pickup. After placing your order and selecting pickup at checkout, your order will be prepared and ready for pickup within 3 to 6 hours. We will send you an email when your order is ready, along with instructions.
Our in-store pickup hours are 9am to 5pm on Monday – Friday and Saturday 9.00am to 1.00pm. Please have your order confirmation email with you when you come.